We Connect You To The Resources You Need!
2-1-1 Arizona transforms lives by linking individuals and families to vital community services throughout Arizona.
What is 211?
211 is a free and confidential service that helps people across Arizona find the local resources they need 24/7 such as:
|Financial Assistance||Health Epidemic Information|
|Human Trafficking Aid||Domestic Violence|
|Mental Health Referrals||Employment & Education|
|Substance Use Referrals||Legal & Criminal Justice|
The 2-1-1 Arizona Information and Referral Services program was founded in 1964 as Community Information and Referral Services and incorporated as a private, nonprofit 501(c)(3) organization in 1979. Solari acquired the program in 2017.
How Does It Work?
Why Is this important to our community/ What problem will it solve?
- Provides Graham County with a centralized community resource hub.
- Builds a community network of agencies and providers.
- Enhances the strength of existing networks and systems.
- Without 211, people are often faced with finding services on their own. The result is two-fold:
- Residents in need spend a lot of time calling around trying to find answers, and
- Many service providers get misdirected calls that force them to redirect already-distressed callers, preventing the providers from focusing on their missions.
- Higher impact of program funding.
Benefits for Graham County to Use 211
- Provides resources for immediate needs to keep people in their homes with basic needs met while longer-term solutions are found.
- Supports economically vulnerable Arizonians and Graham County Residents by ensuring that health and human service referrals are available when people need them most.
- Connects people to resources such as rent and utility help, food assistance, income support, and transportation assistance.
- 2-1-1 Counts Dashboard: Collects data to inform decisions makers about disparities and gaps in services throughout Arizona and Graham County.
- Addresses root problems and provides free follow-up to deliver better long-term assistance.
- Offers phone, website, and app options for requesting assistance.
- Increases the ability to understand client experiences navigating health and human services in Arizona and Graham County.
- Make life better for our friends and neighbors by sharing a simple, high-touch approach to getting help exactly when it’s needed.
Outcomes for community Organizations (You):
- Organized resources in a centralized location with regular updates and maintenance.
- 211 mobile App available.
- Opportunity to print/download resource pages from 211 site.
- Near Future: Develop a printable and custom guide.
Why List your organization:
- More exposure for your programs throughout Arizona and Graham County.
- It’s a free service through United Way worldwide.
- Capability of Managing your programs in Graham County.
- Fully implemented 211 systems integrate information about a wide variety of social services through a single information network-providing crucial data for agencies like yours to use in strategic planning.
- This system is already utilized throughout the nation and will help modernize our resource organizational systems.
- Helps vulnerable community members that your serve.
- If your organization is not listed, you miss opportunity of having new client referrals.
- As current resource guides become obsolete with changing point of contact and program information. This provides you the opportunity to action and keep your organization current.
How to Register Your Organization with 211
Option 1: Fill 211 PDF Form
- Adhere to Inclusion/Exclusion policy and Style Guide, which can be found at https://211arizona.org/partners/get-listed/
(211 reviews all applications and determine inclusion on a case-by-case basis)
- If your agency feels that you have met the inclusion criteria, please fill out the PDF form that is located on the 211 websites, which can be found by clicking on “Get Listed” under the “Partners'' tab at the top of the page.
- Agree to Terms and Conditions
- You can email any questions to ResourceConnection@solari-inc.org.
Option 2: Email
You can also email firstname.lastname@example.org the information needed from the online form or PDF.
Link to update an existing 211 listing: Agencies can update their information if the agency is already listed https://211arizona.org/partners/update-listing/
- If a community provider wants or needs to log into their existing account, please bookmark the login page. Once it is bookmarked, they can access it directly and use it.
- Unfortunately, the online application link is broken at this time. In the process of being repaired.
All of the following categories are eligible for inclusion in the 2-1-1 Arizona database, assuming they serve Arizona residents:
All of the following categories are ineligible for inclusion in the 2-1-1 Arizona database:
- Individual fire stations,
- Police, sheriff, and Department of Public Safety substations,
- Political parties,
- Individual public schools,
- Public parks and swimming pools, and
- Foreign consulates for countries that do not share borders with the United States.
In order to effectively maintain an accurate database, for-profit organizations are not listed in the database, with the exception of those listed above in “Inclusion Criteria.” Exclusion does not imply disapproval. These organizations include, but are not limited to: